Not all providers are able to accept all insurance listed below. Check the provider tab for more info.
UNITED HEALTHCARE (UHC/OPTUM)
We are an in-network UHC/Optum provider.
We are an in-network Aetna provider.
We are an in-network Anthem provider.
We are an in-network Optima/Sentara provider.
We are a certified non-network provider.
Tricare Prime: POS rates will apply without an active referral. Easy to obtian, call your PCM to get started.
Active duty: A referral is required prior to scheduling. Call Tricare at 1-800-444-5445, or go to: tricare-east.com
DO YOU OFFER SLIDING SCALE RATES?
Unfortunately, because we are on several insurance panels, our rates are fixed across the board. We do not have the ability to adjust our rates.
HOW LONG DOES EACH THERAPY SESSION TAKE?
Standard sessions are between 50 and 60 minutes. Additional fees may apply to extended sessions occurring after normal working hours.
EAP sessions through your employer are between 20and 30 minutes, cash rate applies for extended EAP sessions.
WHAT IF I HAVE TO CANCEL A SESSION
Please call, message (using your portal app), or email us as soon as possible. Late cancellations (less than 48 hours) or no-shows may result in a full rate charge.
HOW MUCH IS MY COPAY?
Your best option is to call your insurance provider and ask if you have a deductable and a copay. Telehealth sessions may have a reduced or zero copay, depending on your specific plan. Call the number on the back of your card for more.